Our website: http://officeconnects.ca | Last Updated: March 7, 2026

At Office Connects, we are committed to maintaining the trust and confidence of our members and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

To provide you with a seamless co working experience, we collect the following types of information:

  • Identity Data: Full name, business name, and job title.
  • Contact Data: Email address, phone number, and mailing/billing address.
  • Financial Data: Payment card details and transaction history (processed securely via our third-party payment providers).
  • Usage Data: Information about how you use our website, booking system, and office facilities (e.g., meeting room logs).
  • Security Data: CCTV footage in common areas and digital access logs to ensure the safety of our community.

2. How We Use Your Information

We use your data for the following purposes:

  • Order & Membership Processing: To process your application, manage bookings, and facilitate payments.
  • Communication: To send important updates regarding your membership, facility notices, or respond to inquiries.
  • Legal & Safety: To enforce our terms of service, maintain office security, and comply with legal obligations.
  • Service Improvement: To analyze usage patterns and improve our workspace offerings.

3. Disclosure of Information

We do not sell or rent your personal information. We may share your data only with:

  • Service Providers: Trusted third parties who assist in operating our website, processing payments (e.g., Stripe), or managing our booking software.
  • Legal Requirements: If required by law or to protect the rights and safety of our community.

4. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

5. Your Rights

Under Canadian law, you have the right to:

  • Access the personal information we hold about you.
  • Request the correction of inaccurate or incomplete data.
  • Withdraw consent for certain data processing activities at any time.

6. Contact Us

If you have questions about this policy or our privacy practices, please contact our Privacy Officer at:

Office Connects Email: [email protected]

Phone: 604-245-5747

Address: #209 – 615 8th Street , New Westminster, BC V3M 3S3

Checkout / Waiver

To finalize your booking, please proceed to sign and return the mandatory liability waiver found here. By booking, you acknowledge that your personal data will be used to process your order and manage your membership.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.